Privacy Policy — EliteClouds Trading Education

EliteClouds Trading Education Inc. ("EliteClouds," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit elitecloudstrading.ca, enroll in our programs, or interact with our services.

Quick Summary. We collect only what we need to deliver our educational services — your name, email, and information you submit through our application form. We do not sell your data. We use industry-standard security measures and respect your right to access, correct, or delete your data.

1. Who We Are

EliteClouds Trading Education Inc. is a private trading education company operating from Ontario, Canada. Our founder and lead instructor is Dr. Gunbharpur Gill (PhD).

Contact: hello@elitecloudstrading.ca · +1 647-491-0216

2. Information We Collect

2.1 Information You Provide

Application form: first name, last name, email, optional phone number, trading experience level, and any free-text description you provide.
Communications: messages you send us via email, phone, Discord, or other channels.
Payment information: processed by our third-party payment providers (Whop, Stripe). We do not store your full credit card information on our servers.

2.2 Information Collected Automatically

Usage data: pages visited, time on site, referring URL, device type, browser, IP address, and approximate geographic location.
Cookies and similar technologies: for site functionality, analytics (e.g., Google Analytics), and advertising (e.g., Google Ads, Meta Pixel). You can disable cookies in your browser.

3. How We Use Your Information

To respond to your application or inquiry.
To deliver our educational programs and services.
To process payments and prevent fraud.
To send transactional emails (course updates, session reminders).
To send marketing communications, only with your consent (you can unsubscribe at any time).
To improve our website and services through analytics.
To comply with legal obligations.

4. How We Share Your Information

We do not sell your personal information. We share it only in the following situations:

Service providers: Whop (membership platform), Zoom (live sessions), Discord (community), Stripe (payments), Google Workspace (email), Google Analytics, Meta, and our hosting provider — each only to the extent necessary to provide their service.
Legal compliance: if required by law, court order, or government request.
Business transfers: if we are involved in a merger, acquisition, or sale of assets.
With your consent: any other sharing will only happen with your explicit permission.

5. Cookies and Tracking

We use cookies for essential site functions, analytics, and (where applicable) targeted advertising. You can control cookies through your browser settings. Disabling cookies may limit some features.

Third-party tools we may use: Google Analytics, Google Ads, Meta Pixel, TikTok Pixel. These tools may collect information about your visits to our site and other websites for analytics and ad personalization.

6. Data Retention

We retain personal information for as long as necessary to provide our services and to comply with our legal obligations. Application form submissions are typically kept for up to 24 months unless you request earlier deletion.

7. Data Security

We use commercially reasonable safeguards to protect your information, including encrypted transmission (HTTPS), restricted access, and reputable third-party processors. No system is 100% secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your jurisdiction (Canadian PIPEDA, EU GDPR, California CCPA, or other applicable laws), you may have the right to:

Access the personal information we hold about you.
Correct inaccurate information.
Request deletion of your personal information.
Object to or restrict certain types of processing.
Withdraw consent for marketing communications.
Lodge a complaint with your local data protection authority.

To exercise these rights, email hello@elitecloudstrading.ca. We will respond within 30 days.

9. Children's Privacy

Our services are intended for adults 18 years of age or older. We do not knowingly collect personal information from anyone under 18. If we learn we have collected information from a minor, we will delete it.

10. International Data Transfers

We are based in Canada. If you access our services from outside Canada, your information may be transferred to and processed in Canada or other countries where our service providers operate. By using our services, you consent to this transfer.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last Updated" date at the top reflects the most recent revision. Material changes will be communicated via email or a prominent notice on our site.

12. Contact Us

For privacy questions or requests:

EliteClouds Trading Education Inc.
Ontario, Canada
Email: hello@elitecloudstrading.ca
Phone: +1 647-491-0216